Account Receivable Management - BI Collections
A cost-effective solution, facilitating structured communication with debtors regarding overdue accounts, as a non-legal collections support solution
BI Collections
Economic pressures make collecting overdue payments challenging, impacting cash flow and debt management.
Experian’s Accounts Receivable Management service, designed as a cost-effective solution, prompts overdue customers to pay, as a non-legal collections support solution.
Businesses seeking a non-legal approach to recover outstanding payments from debtors.
Brand Impact
Letters sent under the Experian brand increase the likelihood of a response due to the seriousness of the correspondence.
Adverse Listing Notice
Knowledge of potential adverse credit listing often motivates debtors to settle payments.
Electronic Service
Letters are sent via email, streamlining the process.
Bureau Endorsement
Although Experian does not participate in direct collections, associating with a credit bureau prompts a debtor's reaction.
Find out more about Experian’s Accounts Receivable Management service
Collection Process Timeline
- Report Overdue Account: The credit grantor reports the overdue account to Experian.
- Demand Letter: Experian sends a demand letter to the debtor within 24 hours, in compliance with the National Credit Act 34 of 2005, allowing a prescribed period for payment in accordance with applicable requirements.
- Final Demand: If there is no response, a follow-up communication is issued prior to any further action.
- Adverse Listing: If still unpaid, the credit grantor completes the adverse listing documentation.
- Confirmation & Listing: The credit provider may proceed with adverse listing, subject to compliance with applicable legal and regulatory requirements.